Both the South Dakota Division of Insurance (“Division”) and Office of Attorney General (“Office”) handle complaints involving health insurance companies. If your case involves a claim dispute (denial of service or treatment, payment for already received services), you should file your complaint with the Division. If your case involves possible fraud or misleading or deceptive practices, you should file your complaint with the Office. If you are unsure where to file your complaint, you should contact the Division of Insurance or Office of Attorney General prior to completing the complaint form and they can assist you.