The Department will review your complaint to determine if the Department can assist you. You will be notified if the Department has decided not to review your case. Otherwise, the Department will attempt to resolve your complaint with your health insurer.^[22] It will investigate to determine if your insurer is breaking with state law or committing fraud.^[23] The Department can force the insurer to comply with your insurance policy, issue citations, or fine the insurer. This process can take anywhere from a few weeks to a few months.